Amplifii

Creating a marketplace
for brands and creators

TLDR

In early 2024, Amplifii's founder approached Black Peak with a vision: to create a platform where brands could purchase social media interactions - likes, comments, reposts, and more - directly from content creators.

Our goal was to transform a fragmented, manual process into a streamlined, centralized platform. We aimed to empower creators of all sizes to monetize their followings while enabling brands to expand their reach effectively and efficiently. This symbiotic relationship between creators and brands formed the core of Amplifii's value proposition.

During this time, Amplifii was still largely conceptual, but the idea resonated so strongly with creators that it inspired the founder to fully commit to building the platform.

I worked closely with the founder to bring this vision to life. He proved to be an ideal client, placing complete trust in my abilities due to my background in e-commerce. This trust streamlined the design process, enabling us to move quickly in bringing Amplifii to market.

In early 2024, Amplifii's founder approached Black Peak with a vision: to create a platform where brands could purchase social media interactions - likes, comments, reposts, and more - directly from content creators.

Our goal was to transform a fragmented, manual process into a streamlined, centralized platform. We aimed to empower creators of all sizes to monetize their followings while enabling brands to expand their reach effectively and efficiently. This symbiotic relationship between creators and brands formed the core of Amplifii's value proposition.

During this time, Amplifii was still largely conceptual, but the idea resonated so strongly with creators that it inspired the founder to fully commit to building the platform.

I worked closely with the founder to bring this vision to life. He proved to be an ideal client, placing complete trust in my abilities due to my background in e-commerce. This trust streamlined the design process, enabling us to move quickly in bringing Amplifii to market.

Scope

Web App

Mobile

Scope

Web App

Mobile

My Role

Lead Designer

What I Did

Design System

User Research

Prototyping

User Testing

Design Strategy

Branding

Timeline

Q1 - Ongoing

Amplifii's pre-release trailer

THE CHALLENGE

Designing a comprehensive platform to connect brands with creators.

Building on solid foundations.

The journey began with valuable insights, thanks to the founder's proactive approach. Through a pre-onboarding survey sent to interested creators, he gathered detailed requirements that would shape the platform's core functionality.

Additionally, he created several visual mockups, offering a clearer concept of his vision for Amplifii. This groundwork provided me with a strong starting point for our design process.

The pre-onboarding form sent out to potential creators

Some of our high-level goals for this project.

For Buyers and Sellers

Create a platform where brands and creators can connect and transact with ease.

For Buyers and Sellers

Create a platform where brands and creators can connect and transact with ease.

For Buyers and Sellers

Create a platform where brands and creators can connect and transact with ease.

For Buyers and Sellers

Create a platform where brands and creators can connect and transact with ease.

Mobile Optimization

Create an intuitive mobile experience that matches the functionality of the desktop platform.

Mobile Optimization

Create an intuitive mobile experience that matches the functionality of the desktop platform.

Mobile Optimization

Create an intuitive mobile experience that matches the functionality of the desktop platform.

Mobile Optimization

Create an intuitive mobile experience that matches the functionality of the desktop platform.

Scalable Design System

Develop a flexible design system that supports both light and dark themes.

Scalable Design System

Develop a flexible design system that supports both light and dark themes.

Scalable Design System

Develop a flexible design system that supports both light and dark themes.

Scalable Design System

We needed to showcase the power of Ad Auris through engaging and interactable elements.

THE APPROACH

Given the scope, my first step was to identify how it all fit together.

A familiar, yet unique challenge.

Thankfully, e-commerce was familiar territory for me. Having owned and operated my own online store for several years, I was well-equipped to understand what screens and features were needed to bring Amplifii to life. This streamlined the planning process, allowing me to quickly identify the essential design elements for both the marketplace and seller dashboard.

High-level sitemap

However, it's not all the same…

The key difference between Amplifii and other e-commerce platforms is our multi-step transaction process. This includes a buyer sending an offer, the seller fulfilling it, and the buyer confirming its completion. I also had to determine when the buyer would pay, with funds held in escrow, and when the seller would receive those funds.

Recognizing the inherent complexity, I focused on simplifying the process as much as possible, ensuring an efficient journey for both buyers and sellers to reach the final stage.

User flows of the transaction process

Keeping the data up to date without breaking the bank.

To provide a comprehensive view of a creator's influence, we developed the Amplifii Score - a numerical representation of a seller's reach and impact, based on metrics such as follower count and average post engagement. This score serves as the backbone of our platform, allowing sellers to quantify their influence and enabling buyers to make informed decisions when assessing potential partnerships.

To achieve this, we utilized Phyllo to capture all necessary data points. However, since Phyllo operates on a pay-per-call model for their API, I needed to think creatively to minimize the number of calls while balancing the need for accurate, up to date data.

Flows containing Phyllo's API were carefully structured

THE DESIGN

Assembling the vision.

Discovering the right creator.

The marketplace prioritizes ease of use and informed decision-making. Buyers can filter creators based on industry, follower count, Amplifii Score, and other key metrics. This transparency facilitates efficient matchmaking between brands and creators, allowing brands to quickly identify the ideal partners for their campaigns.

The marketplace

Simplifying complexity.

With our multi-step transaction process, I designed our platform to clearly guide users through each stage. The UI acts as a helpful companion by clearly indicating whose turn it is to act and what steps are required next. By breaking down the journey into manageable steps, both buyers and sellers can navigate the process smoothly, from initial offer to final delivery and payment.

Buyer POV: Waiting for seller to complete an interaction

Seller POV: Completing an interaction and awaiting confirmation from buyer

Empowering creators.

For sellers, the dashboard serves as a command centre for their Amplifii journey. This central hub allows them to manage orders, track performance, and analyze revenue streams. Sellers are also equipped with additional tools to grow their influence and maximize their earning potential on the platform.

The seller dashboard serves as a central hub for managing orders, tracking performance, and analyzing revenue streams. Additional features such as tips to improve Amplifii score equips sellers with the tools they need to grow their influence and maximize their earning potential on the platform.

Equipping sellers with what they need to succeed

A mobile-first approach.

The pre-onboarding survey revealed a crucial insight: over 90% of our potential users would prefer using Amplifii on their mobile devices, seeking the ability to complete interactions on-the-go.

This discovery meant that I had to prioritize creating a fully responsive platform, ensuring a seamless experience across all devices.

Mobile designs

You may have noticed the light and dark modes…

At the request of the Amplifii team, I created distinct colour palettes for the marketplace and seller dashboard. The marketplace adopts a light mode, creating a welcoming and approachable atmosphere for buyers. In contrast, the seller dashboard employs a dark mode, fostering an engaging and focused environment for managing business operations.

Several components from the design system

I also extended the design system when creating Amplifii's website

THE FINAL CHALLENGE

Hurdles on the home stretch.

Revising our onboarding flow.

Towards the end of development, we faced an unexpected challenge: additional compliance steps were required for both Instagram and X. Instagram's account integration with Phyllo demanded extra verification, while FTC regulations necessitated specific disclosures for X advertising.

These compliance measures, though essential, added friction to our onboarding process.

New flows were created quickly to address this

THE IMPACT

During Amplifii's closed beta, I monitored key metrics for the first month to assess the marketplace's performance and user adoption.

Amplifii is currently down in preparation for its full release, but the initial results have already exceeded our expectations.

+$25K

PLATFORM TRANSACTIONS (USD)

This impressive figure partly stems from the founder's industry connections and early adopters redirecting existing brand deals through Amplifii. It validates the platform's value proposition and demonstrates strong initial traction for streamlined social media collaborations.

+806

FULFILLED ORDERS

The streamlined multi-step transaction process resulted in an 82% completion rate for initiated offers, not including canceled or refunded transactions. This high number of fulfilled orders indicates that the design effectively guides users through the offer, fulfillment, and confirmation stages, ensuring smooth collaborations between brands and creators.

+112

SELLERS ONBOARDED

This number of new creators joining the platform is particularly encouraging given the added complexity of compliance requirements for Instagram and X. It suggests that the revised onboarding flow successfully balances necessary verifications with a smooth user experience, while also reflecting the strong pre-launch interest from creators.

© 2024 Eric Lee.
All Rights Reserved.
Thanks for stopping by 👋
© 2024 Eric Lee.
All Rights Reserved.
Thanks for stopping by 👋
© 2024 Eric Lee.
All Rights Reserved.
Thanks for stopping by 👋
© 2024 Eric Lee.
All Rights Reserved.
Thanks for stopping by 👋